Solving Restaurant & Hospitality Tech Headaches
We’re different from the other guys – we’ve been doing this for 20 years. But don’t just take our word for it… our clients and experience speak volumes.
Seamless, Smart, And Built For Restaurants
Running a restaurant or hospitality business isn’t just about serving great food or providing top-tier service—it’s about managing a mountain of technology. Business owners already juggle an absurd number of systems, from POS and payment processing to network security, inventory, and customer engagement. Most of these tools don’t play nice with each other, leaving operators to spend more time troubleshooting tech than focusing on their customers. We’re here to fix that.
At Flyght, we're not just creating another point-of-sale system. We’re crafting a unified technology ecosystem built specifically for restaurants and hospitality businesses. One that eliminates the tech chaos, reduces system sprawl, and brings everything under one roof—yours. Because operators shouldn’t have to spend their time deciphering vendor contracts or rebooting routers during service. They should be focused on food, guests, and growth.
Your business is focused on your customers – not technology. But if your network goes down, your payment system fails, or your customer data is breached, technology can significantly impact your customers and your business. We want to be the IT partner that takes care of the stuff that keeps things up and running. It not only makes your customer experience better – it keeps your job focused on what you do best. Flyght unifies the technology behind the next generation of great restaurateurs and retailers.
We Go Way Back
2005
Flyght was technically born in
There are a good five years that we don’t really talk about. Chris, our humble founder and creative genius (minus the bad attitude), started Flyght as a simple IT company. He later turned it into a “managed service provider”—whatever that means—and to put it lightly, things weren’t going terribly well for him. We could go into details here, but let’s just say Chris wasn’t living the high life quite yet.
2009
Flyght was truly born in
It starts with Chris hanging out at a small pizza joint in Toledo, Ohio. This carbohydrate paradise had a $2 Guinness pint special on Tuesdays, and as any sensible (and broke) 25 year old would do, Chris had posted up for the night with a few buddies. But while they were having a great time enjoying their beverages, the restaurant staff had quite the problem on their hands. Their point of sale system had gone down.
Help was on the way
Luckily for them, there was an IT professional at the bar who was more than ready to spring into action. With a flourish of cables and some colorful vocabulary, our fearless leader had the restaurant up and running again in no time. And after receiving a few rounds on the house, he had an epiphany: I could get paid for this! Maybe even in real money! Beer, pizza, restaurants, technology—it was all coming together…
The deciding moment
Within the next week, he reached out to some contacts, did some research, and came to three conclusions:
1. There are a lot of restaurant point-of-sale softwares out there.
2. They all suck.
3. I can do this better.
And although Chris was pretty damn good at plugging in cables behind the bar, he soon realized there was more to this whole “tech company” thing than drinking Guinness and saving the day.
Over the next couple years, he brought on fantastic humans who now make up the core of the Flyght leadership team and have helped shape the company into what it is today.
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We Do All the Stuff That Nobody Else Wants To
We realized early on that restaurant tech isn’t just about a POS system—it’s about everything else that can (and will) go wrong. So, we pivoted to become a unified solution for all technology needs. That means handling everything from network security to payment processing, inventory, and customer engagement.
If it’s a tech problem, we fix it—so you can focus on perfecting your signature dish or rehearsing for this year’s employee appreciation party (we won’t bring up last year’s incident).
When something goes wrong with your tech, the last thing you want to do is sit on hold with a call center. We’re smart, we’re quick, and we have the personality you keep your business moving forward and your staff making the right decisions.
When you call Flyght, you’re getting Nate, Grant, Yolanda, Zack, Mike, or Connor… 24/7. Real people who can handle your problem right then and there—with no transfers, holds, or BS. When you purchase a Flyght product, you become a part of our weird, large, extended family.
We’ll be the first to tell you that we are not a restaurant company at heart. We are a technology services company. Our background, our knowledge, and our history is all focused on tech and good people. Now, that doesn’t mean we don’t know a thing or twelve about your world. But it does mean that when you come to us, you’re getting a level of knowledge and expertise that you simply will not find at other industry-specific software companies.
Meet Our President & Founder, Chris
Chris is our visionary, creative, and resident small-time genius. Through much trial and error, Chris has become an expert in the hospitality and restaurant tech industry and is now a director on the board of the Retail Solutions Providers Association. When he’s not in Flyght-land, he likes rowing, running, and cycling. He’s also a pilot, which we think is pretty cool. (Whoa… Is that where the name comes from? Nah, couldn’t be.) Chris’s commitment to innovation and customer success has shaped Flyght’s core values, which guide everything we do. These values aren’t just corporate jargon—they’re the principles that drive our mission forward.
Flyght’s Values
Bespoke not Highbrow
Solutions are customized for each customer’s needs. That doesn’t mean we’re expensive. We’re great solution at a reasonable price.
Real not Salesy
We’re straight-up and won’t sugar-coat things. We pride ourselves on being transparent, without being misleading or overly marketing-centric.
Dependable not Superficial
We’re there when you need us and we’ll never be dismissive of your needs. We’re loyal. We genuinely care and will treat your business like it’s ours.
Empathetic not Assuming
We respect our clients and everything they’ve accomplished. We understand their business and speak their language. We never make assumptions. We do our homework and get it right.
Relevant not Outdated
We know the latest tech and what’s needed to keep businesses up and running. An old system leads to vulnerability– we’ll keep current so our clients don’t have to.
Down-to-Earth not Off-Putting
We’re likable and pretty good conversationalists. Our clients actually like us. They look at us as an extension of their team and aren’t afraid to call us anytime they need us.
Where We Are Now
Flyght is now far more than just a point of sale system. We offer all the services that any retail or restaurant owner needs for security, success, and simplicity—everything from network security to internet to payment processing, inventory, data collection and much, much more. (And we’ve still got kick-butt POS options, we just chose to go bigger.) We are a truly unified solution: we’ll get the hardware to you, we’ll install it, we’ll set up your software, and we’ll be there when anything goes wrong. Day or night.
You know when people say they’ve “got a guy” for that?
WE ARE THAT GUY (AND GIRL!) If you’re looking to start a restaurant from the ground up, we’ve got the tech covered. All of it. No BS.
Looking Ahead
Thank you, mysterious reader, for somehow making it this far. You are either extremely interested in us, you’re procrastinating like nobody’s business (been there), or you’re genuinely having a hard time choosing a tech partner—in which case, we’re ready to ease your pain.
Either way, if you’ve made it this far we’d like to hear from you—shoot us an email or phone call, or better yet, schedule your absolutely free, seriously awesome, no strings attached, no BS personalized technology audit below. We’ll spend some time to give you an understanding of what you have now and what you might want in the future. And we promise that whether you decide to become part of our family or someone else’s, you’ll leave the call better equipped to bring success to your business, your employees and your family.
